At Off Beat Industries, we believe that exceptional products must be matched with exceptional service. From the first inquiry to final delivery — and beyond — our customer service team is committed to providing prompt, professional, and personalized support to every client, every time.

 

What We Offer

Quick Response Time

We respond to all inquiries within 24 hours to ensure you’re never left waiting. Our team is always available via email, WhatsApp, or phone to assist you.

Custom Design Support

Need custom sportswear, fitness gear, footballs, or gloves? Our in-house design team will work with you to bring your vision to life — including logos, labels, packaging, and print techniques.

Efficient Order Handling

From sampling to bulk production, our workflow is smooth, transparent, and timely. We provide real-time updates and ensure safe and on-time delivery.

Flexible MOQ & Sampling

We offer low minimum order quantities and fast sampling so that small and large businesses alike can start confidently and scale easily.

Strict Quality Control

Every product goes through a multi-stage inspection process. We make sure our sportswear, footballs, and gloves meet international quality standards before they reach your hands.

Worldwide Shipping

We ship to over 50 countries, using trusted logistics partners (DHL, FedEx, UPS, and sea cargo) with tracking provided for every shipment.

After-Sales Support

We stand by our products. If you have any concerns or need assistance after delivery, our support team is ready to help — whether it's replacements, feedback, or long-term cooperation planning.

 

Our Service Promise
"Your satisfaction is our success. Our team is here to support your business every step of the way — with honesty, integrity, and excellence."